What is one obvious presupposition of the speaker who says:Where did he buy the beer?
What is one obvious presupposition of the speaker who says:
Where did he buy the beer?
What is one obvious presupposition of the speaker who says:
Where did he buy the beer?
第1题
第2题
A.To exercise their muscles.
B.To show that they understand the music.
C.To fully enjoy the music.
D.To experience the feeling of being a conductor.
第3题
阅读理解:阅读下面的短文,根据文章内容进行判断,正确写“T”错误写“F”。
Feedback from your customers is very important. The more information you have from them, the more competitive you will be in your field. The following techniques will help you know what the customers think of your business.
1. Ask your customers directly and cater to their wishes. This is the simplest way to find out what people want from your service or product. When hotel customers are asked what they want for their breakfast and then the hotel staff are asked what they think the customer wants, the answers are quite different.
2. Be a customer yourself and find out what your customers experience when they use your service. This is one of the most obvious but underused ways for getting feedback. For example, you can act as one of the customers in a wheelchair, and see how you’re treated.
3. Use a focus group. Focus groups are representatives of customers whose job is to provide you with information on their needs and preferences.
4. Use questionnaires and surveys. This is one of the most well-established feedback techniques. When well-conducted, they usually work well.
5. Encourage your front-line staff to build strong relationships with customers. Your front-line staff are the most resourceful and reliable, as well as the least costly, of your customer feedback sources. Their communication with the customers will become important information for improving customer care.
You may deliver the best service in the world. But if it is not what people want, you’re wasting your time. Implement one, two, three or all of the above techniques, and your service and product will improve overnight.
1. Hotel customers and hotel staff think the same about breakfast.{T、F}
2. A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not.{T、F}
3. It’s not necessary to know about the customers’ needs and preferences. {T、F}
4. Questionnaires are useful in getting feedback from customers.{T、F}
5. Front-line staff have nothing to do with improving customer service.{T、F}
第4题
A.135,000.
B.350000
C.515,000.
D.531000
第5题
回答题:
One Good Reason to Let Smallpox Live
It"s now a fair bet that we will never see the total extinction of the smallpox virus. The idea was to cap the glorious achiew~"ment of 1980, when smallpox was eradicated in the wild, by destroying the killer virus in the last twe labs that are supposed to have it——one in the US and one in Russia. If smallpox had truly gone from the planet, what point was there in keeping these reserves?__________(51) reality, of course, it was naive to __________(52) that everyone would let__________(53) of such a potent potential weapon.Undoubtedly several nations still have__________(54) vials.__________(55) the last "official" stocks of live virus bred mistrust of the US and Russia, __________(56) no obvious gain.
Now American researchers have__________ (57) an animal model of the human disease, opening the __________(58 ) for tests on new treatments and vaccines. So once again there"s a good reason to __________(59) the virus——just in "__________(60) the disease puts in a reappearance.
How do we __________ (61) with the mistrust of the US and Russia?__________(62) . Keep the virus __________(63) international auspices in a well-guarded UN laboratory that"s open to all countries. The US will object, of course, just at it rejects a multilateral approach to just about everything. But it doesn"t __________(64) the idea is wrong. If the virus __________(65) useful, then let"s make it the servant of all humanity——not just a part of it.
材料题请点击右侧查看材料问题 查看材料
A.For
B.At
C.On
D.in
第7题
Make a game of your instructions. Have your child answer questions beginning with "What would you do if" and ending with phrases like "you lost your key"【C5】______"someone you don't know comes【C6】______the door."
The best home security is【C7】______. Every home should have smoke detectors, but consider also installing a burglar-alarm system. Leaving a radio【C8】______during the day makes a home sound【C9】______. Besides, as one child said, "It's horrifying walking into a quiet house." Don't leave an extra key in obvious hiding places, such as under the doormat.【C10】______it with a neighbor instead.
【C11】______your child is home alone, the phone is a vital【C12】______. A parent or designated(指定的)adult should always be available by【C13】______. Children should know where to find【C14】______numbers, and how to【C15】______the phone and take a message without letting an unknown caller【C16】______no one else is home. You might【C17】______a telephone-answering machine. Your child【C18】______then be able to pick up the receiver only when he heard a【C19】______voice. If you help your child understand the precautions you've taken, he will feel more【C20】______about staying home.
【C1】
A.mature
B.brave
C.old
D.strong
第8题
The first paragraph implies that ______.
A.computer errors are so obvious that one can hardly prevent them from happening
B.a computer is so capable of making errors that none of them is avoidable
C.computers make such errors as miscalculation and inaccurate reporting
D.computers can't think so their errors are natural and unavoidable
第10题
A.I'd prefer to sleep
B.You'd better go
C.It's obvious
D.It’s interesting