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Complaints caused by not delivering according to the time and quantity In the fall of 2006 ,one of

Complaints caused by not delivering according to the time and quantity

In the fall of 2006 ,one of our trading companies concluded a substantial rice business with an old customer in Africa. The terms of delivery are : shipment is to be made in equal monthly lots beginning from December,2006 to June,2007 and payment is to be made by irrevocable letter of credit 60 days after the date of the bill of lading. The customer established the L/C in time and all particulars of the rice, such as the name , specifications , unit price,total price and total quantity are in conformity with the contract. But the terms of shipment only stated " the latest date of shipment is June 30 ,to be shipped in several lots".

The staff in our trading company made the first shipment in December according to the quantity stated in the contract. However in order to export more and eam more foreign exchange earlier, they advanced the time of shipment regardless the shipment terms stipulated in the contract. In January 2007 , our company shipped the quantity of the first quarter once , and in February made the third shipment for the rest quantity that should be delivered in the second quarter, since our staff had not found any specifications "shipment is to be made in equal lots" in the L/C. At the same time our bank negotiated against presentation of the stipulated documents and subsequently asked the opening bank to pay for the goods. The opening bank examined the L/C and confirmed that the L/C had no error in it.

After receiving the shipping advice, the African customer found that the delivered quantity of the rice both in the second lot and third lot were not in accordance with the shipment terms stipulated in the contract, so a claim was filed by the customer against our trading company for default shipment. The amount claimed involved the added fees of chartering warehouse for the delivered goods, the interest and other charges etc. The two parties negotiated the compensation for several times, finally our company accepted the opposing party's opinion and agreed that the purchase price for the last two lots was to be paid four months later, that meant our company would receive the payment a few months later than che original stated time. According to Lhe current price in the international market at that time, our trading company suffered the loss equivalent to 10 percent of the original selling price.

Questions :

(1) What is the relationship between the letter of credit and the transaction contract?

(2) Which proof must the two parties concerned base on when they perform their obligations?

(Translate the case into Chinese and then answer the question)

Helpful hint: It is stipulated in Article 4 of the Uniform Customs and Practice for Documentary Credits that "in credit operations all parties concerned deal in documents and not in goods , service and/or other performance to which the documents may relate" .

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更多“Complaints caused by not delivering according to the time and quantity In the fall of 2006 ,one of”相关的问题

第1题

回答题。 Broken : Dreams of Rural PeaceIt was dusk in Tubney Woods, deep in rural Oxfords

回答题。

Broken : Dreams of Rural Peace

It was dusk in Tubney Woods, deep in rural Oxfordshire. The birds were singing at the end of another perfect day. The woman living at the edge of the forest could stand it no longer. She phoned the local noise pollution officer.

"It&39;s the rooks (秃鼻乌鸦 ) , ” she said. "I can&39;t bear that awful cawing (呱呱地叫 ) noise. Can you do something about it ? "

The call was no surprise to officials at the Vale of White Horse District Council. 46 The countryside, as every country-dweller knows, can be a hellishly (可怕地 ) noisy place.

Last week David Stead, a West Yorkshire farmer, appeared in court in Wakefield accused of allowing his cocks to break noise regulations by crowing (打鸣 ) at dawn, waking a neighbour. 47 Six months ago Corky, a four-year-old cock, was banned from crowing after complaints in the Devon village of Stoke.

Complaints about noise reasonable or not--are at record levels in country areas. Environmental health officers say this is partly because of an increase in noisy activity. However a significant number of complaints come from newcomers to the countryside.

There are many sources of rural noise. 48 Mechanised grain driers, usually switched on for three weeks in September, can produce a maddening low-frequency hum. Mike Roberts. chief environmental health officer at Vale of White Horse, said noise often sounded worse in the countryside than in cities. With less background sound, unwelcome noises can seem louder and travel further.

The oddest complaints, however, are the ones council officials can do nothing about. Vale of White Horse officials have been asked to silence not only nesting rooks. Pigeons and pheasants (錐鸡) have also caused concern. In Kent, council officials have been asked to silence baby lambs. 49 Another insisted he could hear an alien spaceship landing over the garden fence.

"We get regular complaints. They usually come from retired people who have just moved into the country. We send them a polite letter. "

And the lady who complained about the rooks ? She was politely told she would have to put up with it. " 50 " said Mr Roberts. "In the end, she accepted there was nothing much she could do--except move out. " It is not recorded who won, the lady or the rooks.

A. Mr Stead said they were only doing what comes naturally.

B. We asked her what we were supposed to do: shoot the birds, or chop the trees down ?

C. They have heard every kind of complaint.

D. One man rang to say he was kept awake by the splashing of a fountain in the garden next door.

E. The council will ask the farmer to move it.

F. Farm machinery is a common cause.

请回答(46)__________ 查看材料

A.A

B.B

C.C

D.D

E.E

F.F

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第2题

Some of the customers'complaints seem().

A.inacceptable

B.unacceptable

C.unaccepted

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第3题

The manager's attitude toward the complaints can be described as______.A.responsibleB.indi

The manager's attitude toward the complaints can be described as______.

A.responsible

B.indifferent

C.ridiculous

D.composed

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第4题

For the OIA, to resolve more complaints with limited resources, one option is to______.A.u

For the OIA, to resolve more complaints with limited resources, one option is to______.

A.urge universities to simplify their procedures

B.use the telephone to deal with the complaints

C.cooperate with officials from other countries

D.send an independent ombudsman to each school

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第5题

Complaints should be made to a(an) ______ person, who will deal with your problem seriousl

Complaints should be made to a(an) ______ person, who will deal with your problem seriously.

A.troublesome

B.enthusiastic

C.responsible

D.passive

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第6题

听力原文:W: Mr.Hiller.is the number of complaints increasing or decreasing?M: There was a

听力原文:W: Mr.Hiller.is the number of complaints increasing or decreasing?

M: There was a slight decrease last year.The highest number of complaints was two years ago when we received 7,300.

W: Does the reduction mean that the quality of goods and services is improving?

M: don't think so.It's probably due to poor economic situation.Most people are simply buying less.

W: Is there ally change in the nature of the complaints?

M: Not really.People are still complaining about the same things.

W: What do they complain about most often?

M: Electrical appliances.Last year,we received 1,809 complaints about them-25 percent of all complaints.Then there are complaints about travel agencies,photographic and sound equipment,and clothing-in that order

W: What sort of complaints do you get about travel agencies?

M: Oh.they include anything from air tickets to accommodation.

W: Are most of the complaints justified?

M: About 90 per cent of the complaints about travel agencies are justified.In other areas,investigation of about 50 per cent of the complaints reveals some kind of business malpractice,but overall about 30 per cent of the complaints are due to misunderstandings on the part of the consumer;the rest are too vague to be worth following up.

W: How long does it take you to complete an investigation of a complaint?

M: About two to three weeks for a proper investigation. we really need more staff.

W: Thank you.Mr.Hiller.

M: My pleasure.

Why did the number of complaints decrease last year according to the man?

A.The quality of goods and services has improved.

B.Most people are reducing their consumption.

C.Complaint channels are too limited.

D.Many people don't bother to complain.

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第7题

Who first receives the customer's complaints?

A.The supplier

B.The manager

C.The store

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第8题

Behrens believes that complaints play an important role in______.A.safeguarding the studen

Behrens believes that complaints play an important role in______.

A.safeguarding the student experience

B.protecting the interests of universities

C.enhancing customers' shopping experience

D.improving government employees' service

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第9题

The boss shrugged() the workers’ complaints her granddaughter when she does.A onB overC

The boss shrugged() the workers’ complaints her granddaughter when she does.

A on

B over

C out

D off

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第10题

If you are not satisfied with the service in a restaurant, you could make a().

A.noise

B.complain

C.complaint

D.letter of complaints

点击查看答案
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