This hotel _____ $ 60 for a single room with bath.
(A) claims (C) prices
(B) demands (D) charges
(A) claims (C) prices
(B) demands (D) charges
第1题
听力原文:M: I hope I don't oversleep; I've got to catch the 6:30 train to New York.
W: If I were you, IM request the wake-up call from the front desk.
Q: What does the woman suggest the man do?
(15)
A.Catch a later train.
B.Put the telephone near the bed.
C.Wake up as early as he can.
D.Ask the hotel staff for help.
第2题
听力原文:M: Can you spare a moment, dear? I want you to listen to this letter.
W: Go ahead, then.
M: Dear Sir, my wife and I arrived home last night after a holiday arranged by your firm. We stayed at the hotel described in your brochure as a comfortable, medium-sized hotel, with a magnificent view of the sea, offering courteous, old fashioned service arid excellent food, served in a relaxed friendly atmosphere.
W: Yes, that's what the brochure said.
M: In fact the hotel is situated at least half a mile from the sea.
W: Through the gates of which motor vehicles were constantly arriving.
M: Yes, that's good. The food was strictly fish and chips. Wine was available, but at expensive prices, and the majority of the staff were foreigners and actually incapable of speaking or understanding English.
W: Yes, that's quite true.
M: In addition to this, we were most unhappy with the arrangements for our journey home. We were instructed to catch the 11. 00 am ship, but this was delayed and we did not get away till 6 o'clock in the evening. Now that our holiday is over, it seems pointless writing this letter, but I should like you to know that we were most disappointed with the hotel and travel arrangements. Yours faithfully, Herbert Wilson.
W: Yes dear, that's a very good letter.
(20)
A.A letter of invitation.
B.A letter of recommendation.
C.A letter of complaint,
D.An application letter.
第3题
听力原文:W: Excuse me, sir. Can I have breakfast in my room?
M: Sure, Madam. In our hotel, breakfast is served from 6:30 until 8:30. The menu is here.
W: Thanks. I'd like some jam and roast bread for my breakfast please.
M: Jam and roast bread. OK. At what time would you like it?
W: 7:15 is OK I think.
M: 7:15 is all right, Madam. Would you like some fruit juice?
W: Yes. What do you have now?
M: We have orange, apple, peach and so on.
W: I think I'd like orange please.
M: Orange? Ok. And would you prefer tea or coffee?
W: Tea, please. Thank you.
M: Good-bye.
W: Good-bye.
(20)
A.7:30 to 9:30.
B.6:00 to 8:00.
C.6:30 to 8:30.
D.7:00 to 9:00.
第4题
听力原文:M: Hi, Mary. How's everything?
W: Fine. You know, John, I'm planning to go to Las Vegas for a holiday and would like to stay in a large hotel. Anything to recommend?
M: Er? the Hilton Hotel there is quite a large one. It has some 3, 174 bedrooms. It also has 12 restaurants and about 125, 000 square feet of convention space. There're a 10-acre recreation deck and a stage show dining hall. Over 3, 600 people now work for it.
W: Oh, great] Is it the largest hotel in the U. S. ?
M: Yes,it is. But it may not be the largest in the world. As far as I know, the Hotel Rossiya in Moscow is larger than Hilton. It is a 12-story building that has 3, 200 rooms. It can provide accommodation for 6, 000 guests. It takes nearly 8 years and a half to spend one night in each room. Besides, there's a 21-story"Presidential tower" in the central courtyard. It has 15 restaurants and 93 elevators. And it employs about 3, 000 people. The ballroom is known as the world's largest. Russians are not allowed to live in that hotel. And foreigners are charged 16 times more than the very low rate charged Russian officials.
W: It's unbelievable ? [ fade out ]
Who is going to Las Vegas?
A.John.
B.Mary.
C.Tom.
D.Peter.
第5题
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26.Air France carries out its Frequency Plus____.
A)through its reduced ticket prices
B) through its extensive network of partners
C)by providing convenient flight schedules
D)by offering excellent services on board
27.In order to get the first reward,passengers must fly at least____.
A)for 6 monthsB)20,000 miles
C)3,000 bonus Miles D)once in three weeks
28.Passengers can begin to earn Miles____.
A)if they reserve tickets at a hotel
B)if they buy tickets at the airport
C)before receiving the Permanent Card
D)after receiving the Permanent Card
29.Passengers should send their application to Air France___.
A)upon receiving the application form
B)within 3 weeks oftheir first flight
C)before their first flight with Air France
D)within 6 months of joining the program
30.The extra bonus Miles for a passenger’s first trip with Air France within 6 months of joining is ____.
A)2,000 miles B)3,000 miles
C)20,000 miles D)30,000 miles
第6题
I felt that it was perfect chance to up-sell. I checked the booked room with the guest, “Thank you very much for your reliance on our hotel, Mr. Gao. It’s my pleasure to serve you. This time, you have ordered a standard large-bed non-smoking for three nights, right?” “Yes.”
”I suggest you are on a business, right? I’d like to suggest you try our executive floor. It’s newly decorated, and you will enjoy the top-level service. And there are many preferential treatments.”
“Really? Then what preferential treatments can I have if I take that?”
“Mr. Gao, you need to use the internet to deal with you business, right? The Internet service is not free, but you may have one-hour free Internet use each day if you take the ECF. In addition, 80 yuan’s free laundry service, 6 tins of free soft drinks, and so on. And for all of these, you will only need to pay another 20 yuan.”
Here I stopped to observe the reaction of the guest. He kept silence for a while, looking hesitated. Then I said. “Maybe your concern is not how much you will pay, but rather whether the room is worth the price. Would you like to make your decision after having a look at the show room?”
The guest felt very hard to turn down my warm-hearted offer, so he decided to take an executive room for three nights.
30、The guest booked a deluxe room in Lisa’s hotel()
31、Lisa wanted to earn more money by recommending a higher-priced room()
32、The guest can use the Internet for free is he takes the executive room()
33、Lisa really knew why the guest hesitated()
34、At last, the guest accepted Lisa’s suggestion()
第7题
The largest hotel is ______.
A.the Savoy Hotel in London
B.the Ritz in Paris
C.Hotel Russia in Moscow
D.the Stevens Hotel in Chicago
第8题
A.The hotel turns to be much better.
B.There is no difference in the hotel compared with the former times.
C.The hotel is surprising.
D.The hotel was cleaner at the former times.
第10题
A.In a hotel room.
B.In a restaurant.
C.At a disco.
D.At a party.